Refund Policy

Eligible purchases are processed through Stripe Managed Payments, where Stripe/Link acts as the Merchant of Record (MoR). Stripe handles payment processing, applicable indirect tax obligations in supported jurisdictions, fraud/disputes and transaction-level customer support.

Publisher: The app is created by Interactive Net Solutions. The checkout and post-purchase experience is provided through Stripe/Link.

How to request a refund

• Use the support options in your Stripe/Link receipt or your Link account to request help with a transaction or a refund.
• If you can’t find your receipt, contact us via the in-app Contact page with the purchase email and approximate date so we can locate the transaction.

General guidelines

Refund requests are handled under Stripe Managed Payments rules and applicable consumer law. Stripe may ask us for product-specific information before deciding or processing a request. Typical cases we can support include:

• Accidental duplicate charge (same product/period).
• Unauthorized transaction.
• Unintended renewal with no recent usage and quick contact after the charge.

Credit packs & usage-based features

• Credits are generally non-refundable once used.
• For unused credit packs purchased in error, contact us promptly; we’ll review fairly.

Fair use & abuse

We may decline or limit refunds in cases of repeated refunds, abuse, or excessive consumption prior to requesting a refund.

How refunds are paid

Approved refunds are returned to the original payment method through Stripe. Bank processing times vary by payment method and provider.

Chargebacks

If something’s wrong with the product, contact us through the in-app Contact page. For transaction-level billing or refund support, you can also use Stripe/Link support.

Contact

For billing questions, use the support options in your Stripe/Link receipt or Link account. For app/account issues, open the in-app Contact page.

Last updated: September 28, 2026